Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rich Wanner

Rich Wanner

March 16, 2026

5  out of  5
rating by Rich Wanner
"Samantha was awesome! Got right on top of getting my new policy set up. Thank you so much!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Farmington to know that you had such a wonderful experience with us here on State Farm Agent Mike Rowan’s Team."
Profile photo of Pearl Marie

Pearl Marie

March 11, 2026

5  out of  5
rating by Pearl Marie
"Working with Mike Rowan and his team has been a fantastic experience. Greg in particular has been great to work with, he’s knowledgeable, responsive, and always willing to take the time to make sure everything is clear and handled the right way. Every interaction has been professional, smooth, and genuinely pleasant. Mike and Greg are very approachable and make the entire process easy, which really gives you confidence that you’re in good hands. I truly appreciate the great service and support and would highly recommend Mike Rowan and his team to anyone looking for people who are reliable, friendly, and great to work with. ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thanks so much for the amazing review, Pearl! We really appreciate your support here in Farmington . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Profile photo of Yvonne Leavitt

Yvonne Leavitt

March 6, 2026

5  out of  5
rating by Yvonne Leavitt
"I had a great experience working with Samantha on my insurance coverage. She was incredibly knowledgeable, patient, and made the entire process easy to understand. Bundling my policies saved me a significant amount of money, and she took the time to make sure I had the best options for my needs. I truly appreciate her professionalism and excellent customer service. Highly recommend working with Samantha!"
We responded:
"Thank you for the 5-star review, Yvonne! Here on State Farm Agent Mike Rowan’s Team, we are proud to serve our community and appreciate your recognition. "
Profile photo of CanadianafterDark

CanadianafterDark

February 27, 2026

5  out of  5
rating by CanadianafterDark
"Really great customer service will still be with them for many years to come"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of Matt Connors

Matt Connors

January 26, 2026

5  out of  5
rating by Matt Connors
"I’ve had Mike as my agent for about 8 years on various types of insurance. Incredible service and I fully recommend him."
Profile photo of Juhi Dubal

Juhi Dubal

October 9, 2025

5  out of  5
rating by Juhi Dubal
"Mike Rowan is the BEST when it comes to auto insurance! He makes everything easy to understand—breaking down coverages like liability, collision, and comprehensive so I know exactly what I’m paying for. Mike goes above and beyond with quick responses, great advice on discounts like Drive Safe & Save®, and he always makes sure I feel confident in my policy. Truly top-notch customer service and a perfect example of State Farm’s “like a good neighbor” promise. Highly recommend!"
Profile photo of Ryan

Ryan

August 20, 2025

5  out of  5
rating by Ryan
"Mike is the agent you want to work with. Recently had to file an auto accident claim and Mike made it so seamless and easy - alleviating a lot of my stress with the car situation. He’ll communicate promptly & he’s trustworthy and reliable. Thank you Mike & State Farm"
Profile photo of frank mcmurdie

frank mcmurdie

February 6, 2025

5  out of  5
rating by frank mcmurdie
"I much prefer face-to-face encounters when dealing with my personal business. I find that my interactions with my insurance agent are enjoyable ones. I walk in the office and it is very quiet. They're always very good to get me in and out quickly It is quite true that I could settle a lot of the questions and concerns I have on both the website and the app, but it is very good to know that when I need a human touch come on I can always feel welcome to come have a chat"
Profile photo of Nathan Merrill

Nathan Merrill

December 15, 2023

5  out of  5
rating by Nathan Merrill
"After my previous provider jacked up our auto rates out of nowhere (no claims or tickets) and our agent just said it is what it is; Mallory helped us save enough to take a vacation next year. She happily adopted my desired communication methods and worked around my busy schedule. Mallory had my new State Farm home, auto, and motorcycle policies set up in minutes. Truly a breath of fresh air as I have become increasingly accustomed to poor customer service at many companies as of late. I was extremely impressed and look forward to being their customer. Thank you!"
Profile photo of Victor Pacheco

Victor Pacheco

October 12, 2023

5  out of  5
rating by Victor Pacheco
"Mike is the best"
Profile photo of Shirley Cassell

Shirley Cassell

September 16, 2023

5  out of  5
rating by Shirley Cassell
"They are working great in getting my refund taken care of"
Profile photo of Jake Stewart

Jake Stewart

September 9, 2023

5  out of  5
rating by Jake Stewart
"Mike and his team are the best. I call in with questions, and they respond with answers. I've felt very taken care of while being insured through them."
Profile photo of Tagrid Ruiz

Tagrid Ruiz

August 4, 2023

5  out of  5
rating by Tagrid Ruiz
"Mike took care of us so quickly! He’s straightforward, which is exactly what we were looking for. We had a tight schedule and he adapted to it well, making sure to work closely and quickly with our mortgage company. He was also able to get us very favorable coverage at the lowest rate of the companies we had met with. We’re glad to be working with him."
Profile photo of Dylan Lunt Films

Dylan Lunt Films

July 21, 2023

1  out of  5
rating by Dylan Lunt Films
"I called Mikes office multiple times to add my wife to my insurance. His secretary dropped the ball multiple times and kept telling me it was being processed. My wife got in an accident after I had requested coverage and since Mike and his employees never actually went through with what I requested State Farm is now declining my coverage. So I now $6,000 out of pocket due to their negligence. I would literally go with any other rep or insurance at this point. Couldn’t be more upset or frustrated that someone else’s carelessness has now put a massive financial strain on my family and I."
Profile photo of Mallory Robinson

Mallory Robinson

February 7, 2023

5  out of  5
rating by Mallory Robinson
"Mike and his team really do care about their insureds, and it translates!"
Profile photo of LostInNature121

LostInNature121

November 30, 2022

3  out of  5
rating by LostInNature121
"They are kind... but way too many mistakes. For one example, i ended up driving for a few days uninsured because of a mistake. I won't be coming back here"
Profile photo of Becca Seamons

Becca Seamons

December 30, 2020

5  out of  5
rating by Becca Seamons
"Amazing customer service. So friendly and kind!"
Profile photo of Parker Lunt

Parker Lunt

October 26, 2020

5  out of  5
rating by Parker Lunt
"Unbelievable customer service! Saving me a lot of money!! Made then transition easy and painless as well!"
Profile photo of Joseph Livingston

Joseph Livingston

July 7, 2020

5  out of  5
rating by Joseph Livingston
"Love the extra service."
Profile photo of Jake Stewart

Jake Stewart

June 25, 2019

5  out of  5
rating by Jake Stewart
"I just transferred over to State Farm with Mike as my agent. I was nervous at first to switch providers, but he and his staff made it very fast and painless. Really straightforward, too! I'm now saving more money and feel secure and well represented. He even gave me his cell number in case of emergencies! I definitely recommend going through Mike Rowan for insurance coverage."
Profile photo of Chris Peterson

Chris Peterson

January 6, 2019

5  out of  5
rating by Chris Peterson
"Mike is easy to work with, honest, and trustworthy."
We responded:
"Thanks Chris! We really appreciate you and are always here to help."
Profile photo of Melanie Richards

Melanie Richards

August 27, 2018

5  out of  5
rating by Melanie Richards
"I recently moved my auto and homeowners insurance to State Farm. Mike took the time to go over the different types of coverage available with my auto insurance and I liked that. I feel like I actually understand it now. Highly recommend!"
We responded:
"Thanks, Melanie! We couldn't appreciate your business more. I'm glad we could be of service and save you money too! Thanks for sharing about your experience working with our office."
Profile photo of Stephanie

Stephanie

August 23, 2018

5  out of  5
rating by Stephanie
"This office is amazing, I have received excellent service from Mike and his staff!!"
We responded:
"Thanks so much Stephanie. We appreciate you and Jason!"
Profile photo of Taylor Mitchell

Taylor Mitchell

April 4, 2018

5  out of  5
rating by Taylor Mitchell
"Mike has done an excellent job of helping me understand my coverages and has saved me hundreds of dollars a year! Best insurance agent out there."
We responded:
"Thanks for the review, Taylor! We love making sure clients are properly insured, it’s even better when we save them money too. Glad to be of service!"
Profile photo of Ryan B

Ryan B

December 27, 2017

5  out of  5
rating by Ryan B
"Mike has done a great job at helping me out with my insurance needs. Super nice, office staff was awesome and I know I am in a better spot because of his help."
We responded:
"Awesome to read CdChampion 24. It’s been great getting to know you and you’re always welcome at our office in Farmington!"